Field2Base, Inc. ("Field2Base," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit field2base.com (the "Site"), request a demo or contact us, and use the Field2Base mobile forms and field data collection platform (the "Services").
By using the Site or Services, you agree to the practices described here. If you do not agree, please do not use the Site or Services.
1. Information we collect
Information you provide
- Contact and account details: name, business email, phone number, company, job title, and similar information you submit through demo requests, contact forms, or account registration.
- Communications: the content of messages you send us, including support requests and sales inquiries.
- Billing information: processed by our payment providers; we do not store full payment card numbers.
Information collected automatically
- Usage and device data: IP address, browser type, pages viewed, referring URLs, and interactions, collected via cookies and similar technologies.
- Cookies: we use essential cookies to operate the Site and, with your consent, analytics cookies to understand usage. You can manage your choice at any time via "Cookie Preferences" in the footer.
Customer data
When our customers use the Services to collect field data (including data their end users submit through forms), Field2Base processes that data on the customer’s behalf as a service provider / processor. Our handling of customer data is governed by our agreement with that customer, not this Policy.
2. How we use information
We use information to provide, operate, and improve the Site and Services; respond to inquiries and schedule demos; process transactions and administer accounts; send service and, where permitted, marketing communications; monitor and secure our systems; and comply with legal obligations.
3. Legal bases for processing (EEA/UK)
Where the GDPR or UK GDPR applies, we process personal data on the bases of performance of a contract, our legitimate interests (such as securing and improving the Services and business marketing), your consent (such as for analytics cookies and certain marketing), and compliance with legal obligations. You may withdraw consent at any time.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
7. Data security
Field2Base maintains administrative, technical, and physical safeguards designed to protect information, including encryption in transit and at rest and a SOC 2 Type II control environment. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International data transfers
We are based in the United States and may process information in the U.S. and other countries. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.
9. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of targeted advertising or "sales/sharing" of personal information. Residents of the EEA/UK (GDPR) and U.S. states such as California (CCPA/CPRA) have specific rights.
To exercise your rights, contact us at info@field2base.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights. You may also have the right to lodge a complaint with a supervisory authority.
10. Children’s privacy
The Site and Services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children.
11. Third-party links
The Site may link to third-party websites and services we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.
12. Changes to this Policy
We may update this Policy from time to time. Material changes will be posted here with an updated effective date. Your continued use of the Site or Services after changes take effect constitutes acceptance.
13. Contact us
Field2Base, Inc. — privacy inquiries: info@field2base.com, +1-919-462-8500. Mailing address available on request.
Contact Field2Base, Inc. at info@field2base.com or +1-919-462-8500.